Website Terms and Conditions of use incorporating Acceptable Use Policy

1. About our Terms

1.1 These  explain how  may use this website (the Site).

1.2 References in these Terms to the Site includes the following websites: and all associated web pages. 

1.3 You should read these Terms carefully before using the Site.

1.4 By accessing or using the Site or otherwise indicating your consent, you agree to be bound by these Terms and the documents referred to in them.

1.5 If you do not agree with or accept any of these Terms, you should stop using the Site immediately.

1.6 If  have any questions about the Site, please contact us by:

1.6.1 e-mail Emails will be responded to Monday to Sunday: 8AM to 8PM, or

1.6.2 telephone 0330 124 6844. Calls will be answered Monday to Sunday: 8AM to 8PM.

1.7 Definitions


Acceptable use policy means the policy set out below in Schedule 1, which governs your permitted use of the Site;

Content means any text, images, video, audio or other multimedia content, software or other information or material submitted to or on the Site;

Site has the meaning given to it in clause ‎1.1;

Terms means these terms and conditions of use as updated from time to time under clause ‎12;

Unwanted Submission has the meaning given to it in clause ‎6.1;

we means YesRef Limited, a company registered in England and Wales under 12134238 whose registered

address is 18 Goldney Avenue, Chippenham, Wiltshire, SN15 1ND; and

you means the person accessing or using the Site or its Content (and your shall have the same meaning).

YesRef Terms and Conditions

means the terms and conditions, which will apply to youordering Referees services and using the Site;


2. Using the Site

2.1 The Site is for personal and non-commerical use only. 

2.2 You agree that you are solely responsible for:

2.2.1 all costs and expenses you may incur in relation to use of the Site; and

2.2.2 keeping  password and other account details confidential.

2.3 The Site is intended for use only by those who can access it from within the UK. If you choose to access the Site from locations outside the UK, you are responsible for compliance with local laws where they are applicable.

2.4 We seek to make the Site as accessible as possible. If you have any difficulties using the Site, please contact us at

2.5 As a condition of your use of the Site, you agree to comply with our Acceptable use policy and our YesRef terms and conditions, where applicable.

2.6 We may prevent or suspend access to the Site if do not comply with any part of these Terms, any terms or policies to which they refer or any applicable law.

3. Your privacy and personal information

3.1 Your privacy and personal information are important to us. Any personal information that you provide to us will be dealt with in line with our privacy policy , which explains what personal information we  collect from you, how and why we collect, store, use and share such information, your rights in relation to  personal information and how to contact us and supervisory authorities in the event you have a query or complaint about the use of your personal information.


4. Ownership, use and intellectual property rights

4.1 The Site and all intellectual property rights in it including but not limited to any Content are owned by us, our licensors or both (as applicable). Intellectual property rights means rights such as: copyright, trade marks, domain names, design rights, database rights, patents and all other intellectual property rights of any kind whether or not they are registered or unregistered (anywhere in the world). We and our licensors reserve all of our rights in any intellectual property in connection with these Terms. This means, for example, that we and they  remain owners of them and free to use them as we and they see fit.

4.2 Nothing in these Terms grants you any legal rights in the Site other than as necessary to enable  to access the Site. You agree not to adjust to try to circumvent or delete any notices contained on the Site (including any intellectual property notices) and in particular in any digital rights or other security technology embedded or contained within the Site.

4.3 Trade marks: we may include trade marks and trade names belonging to us or third parties on the Site. The use of any trade marks on the  is strictly prohibited unless you have our prior written permission.

5. Submitting information to the Site

5.1 While we try to make sure that the  is secure,  cannot guarantee the security of any information that  supply to  and therefore  cannot guarantee that it will be kept confidential. For that reason,  should not let  have any patentable ideas or patent applications, advertising or marketing suggestions, prototypes, or any other information that  regard as confidential, commercially sensitive or valuable (). While  value  feedback,  agree not to submit any .

5.2 may use any  as  see reasonably fit on a free-of-charge basis (bear in mind that  have no way of knowing whether such information is confidential, commercially sensitive or valuable because  do not monitor the  to check for these matters). Therefore,  will not be legally responsible for keeping any  confidential nor will  be legally responsible to  or anybody else for any use of such .

6. Accuracy of information and availability of the Site

6.1 While  try to make sure that the  is accurate, up-to-date and free from bugs,  cannot promise that it will be. Furthermore,  cannot promise that the  will be fit or suitable for any purpose. Any reliance that  may place on the information on the  is at  own risk.

6.2 may suspend or terminate operation of the  at any time as  see fit.

6.3 is provided for  general information purposes only and to inform  about  and  products and news, features, services and other websites that may be of interest. It does not constitute technical, financial or legal advice or any other type of advice and should not be relied on for any purposes.

6.4 While  try to make sure that the  is available for  use,  do not promise that the  is available at all times nor do  promise the uninterrupted use by of the Site.

7. Hyperlinks and third party sites

The Site may contain hyperlinks or references to third party websites other than the Site. Any such hyperlinks or references are provided for your convenience only. We have no control over third party websites and accept no legal responsibility for any content, material or information contained in them. The display of any hyperlink and reference to any third party website does not mean that we endorse that third party’s website, products or services. Your use of a third party site may be governed by the terms and conditions of that third party site.

8. Limitation on our liability

8.1 Except for any legal responsibility that  cannot exclude in law (such as for death or personal injury) or arising under applicable laws relating to the protection of  personal information,  are not legally responsible for any:

8.1.1  losses that:

(a) were not foreseeable to you and us when these Terms were formed; or

(b) that were not caused by any breach on our part;

8.1.2 business losses; and

8.1.3 losses to non-consumers.


9. Events beyond our control

We shall have no liability to you for any breach of these Terms caused by any event or circumstance beyond our reasonable control including, but not limited to, strikes, lock-outs or other industrial disputes; breakdown of systems or network access; or flood, fire, explosion or accident.

10. Rights of third parties

No one other than a party to these Terms has any right to enforce any of these Terms.


11. Variation

These Terms are dated 19th August 2020. No changes to these Terms are valid or have any effect unless agreed by us in writing or made in accordance with this clause ‎12. We reserve the right to vary these Terms from time to time. Our updated Terms will be displayed on the Site and by continuing to use and access the Site following such changes, you agree to be bound by any variation made by us. It is your responsibility to check these Terms from time to time to verify such variations.


12. Disputes

12.1 will try to resolve any disputes with  quickly and efficiently.

12.2 If  are unhappy with  please contact  as soon as possible.

12.3 If  and  cannot resolve a dispute using  complaint handling procedure,  will:

12.3.1 let  know that  cannot settle the dispute with ; and

12.3.2 give  certain information about alternative dispute resolution providers.

12.4 If  want to take court proceedings, the relevant courts of the United Kingdom will have exclusive jurisdiction in relation to these .

12.5 Relevant United Kingdom law will apply to these .

Schedule One - Acceptable use policy

1. About this policy

1.1 Together with our website terms and conditions of use this acceptable use policy (Policy) governs how you may access and use this website and all associated web pages (Site).

1.2 You should read this Policy carefully before using the Site.

1.3 By accessing or using the Site or otherwise indicating your consent, you agree to be bound by this Policy, which supplements our website terms and conditions of use. If you do not agree with or accept any part of this Policy, you should stop using the Site immediately.

1.4 If you have any questions about this Policy, please contact us using the contact details provided in our website terms and conditions of use.

2. Acceptable use

We permit you to use the Site only for personal and non-commercial purposes and primarily for accessing the referee services platform. Use of the Site in any other way, including any unacceptable use set out in this Policy, is not permitted.

3. Unacceptable use

3.1 As a condition of your use of the Site, you agree not to use the Site:

3.1.1 for any purpose that is unlawful under any applicable law or prohibited by this Policy or our website terms and conditions of use;

3.1.2 to commit any act of fraud;

3.1.3 to distribute viruses or malware or other similar harmful software code;

3.1.4 for purposes of promoting unsolicited advertising or sending spam;

3.1.5 to simulate communications from us or another service or entity in order to collect identity information, authentication credentials, or other information (‘phishing’);

3.1.6 in any manner that disrupts the operation of our Site or business or the website or business of any other entity;

3.1.7 in any manner that harms minors;

3.1.8 to promote any unlawful activity;

3.1.9 to represent or suggest that we endorse any other business, product or service unless we have separately agreed to do so in writing;

3.1.10 to gain unauthorised access to or use of computers, data, systems, accounts or networks; or

3.1.11 to attempt to circumvent password or user authentication methods.

4. Bulletin boards, chat rooms and other interactive services

4.1 We may make bulletin boards, chat rooms or other communication services (Interactive Services) available on the Site.

4.2 We are not obliged to monitor or moderate any text, images, video, audio or other multimedia content, information or material (Submission) submitted to our Interactive Services. Where we do monitor or moderate Submissions we shall indicate how this is performed and who should be contacted in relation to any Submission of concern to you.

4.3 We may remove or edit any Submission to any of our Interactive Services whether they are moderated or not.

4.4 Any Submission you make must comply with our Submission standards set out in clause ‎5 below.

4.5 By making a Submission, you grant to us a royalty-free, irrevocable, non-exclusive, transferable licence to use, reproduce, modify, publish, edit, translate, distribute, perform and display the Submission (in whole or in part) on the Site, and on any other websites operated by us, indefinitely.


5. Submission standards

5.1 Any Submission you make to our Interactive Services and any other communication to users of our Site by you must conform to standards of accuracy, decency and lawfulness, which shall be applied in our discretion, acting reasonably.

5.2 In particular, any Submission or communication by you must be:

5.2.1 your own original work and lawfully submitted;

5.2.2 factually accurate or your own genuinely held belief;

5.2.3 provided with the necessary consent of any third party;

5.2.4 not defamatory or likely to give rise to an allegation of defamation;

5.2.5 not offensive, obscene, sexually explicit, discriminatory or deceptive; and

5.2.6 unlikely to cause offence, embarrassment or annoyance to others.


6. Linking and framing

6.1 You may create a link to our Site from another website without our prior written consent provided no such link:

6.1.1 creates a frame or any other browser or border environment around the content of our Site;

6.1.2 implies that we endorse your products or services or any of the products or services of, or available through, the website on which you place a link to our Site;

6.1.3 displays any of the trade marks or logos used on our Site without our permission or that of the owner of such trade marks or logos; or

6.1.4 is placed on a website that itself breaches this Policy.

6.2 We reserve the right to require you to immediately remove any link to the Site at any time, and you shall immediately comply with any request by us to remove any such link.

7. Using our name and logo

You may not use our trade marks, logos or trade names except in accordance with this Policy and our website terms and conditions of use.

8. Breach

We shall apply the terms of this Policy in our absolute discretion. In the event of your breach of this Policy we may terminate or suspend your use of the Site, remove or edit Submissions, disclose Submissions or any other communication to users of our Site by you to law enforcement authorities or take any action we consider necessary to remedy the breach.